1. Introduction

 

Welcome to Swootsy Limited. These terms and conditions outline the rules and regulations for the use of our website www.swootsy.com and the services we provide. By accessing this website and placing an order, you accept these terms in full. If you disagree with any part of these terms, you must not use our services.

 

2. Company Information

 

Swootsy Limited

3 Chowley Court

Chowley Oak Business Park

Bolesworth Estates

Cheshire

CH3 9GA

United Kingdom

Email: info@swootsy.com

 

3. Description of Services

 

Swootsy Limited offers a range of high-quality greeting cards and unique gifts for all occasions, including birthdays, weddings, holidays, and other special events. Our aim is to provide products that convey joy and thoughtfulness, making every moment memorable.

 

4. Orders and Payment

 

4.1 All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability or pricing errors.

 

4.2 Prices displayed on our website are in GBP and include VAT where applicable. Prices may change without notice, but such changes will not affect orders that have already been confirmed.

 

4.3 Payment must be made in full at the time of ordering using the payment methods specified on our website, which may include major credit and debit cards as well as secure online payment services.

 

5. Shipping and Delivery

 

5.1 We aim to dispatch orders within 1-2 working days of receipt. Delivery times may vary depending on the chosen shipping method and destination.

 

5.2 We currently offer delivery within the United Kingdom. International shipping may also be available, but additional charges and longer delivery times may apply.

 

5.3 Swootsy Limited shall not be liable for any delays caused by the courier or any unforeseen circumstances beyond our control.

 

6. Returns and Refunds

 

6.1 If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund, provided it is in its original condition and packaging.

 

6.2 To return an item, please contact us at info@swootsy.com to request a return authorisation. You will need to provide your order number and reason for the return.

 

6.3 Refunds will be processed within 14 days of receipt of the returned item. Refunds will be issued to the original payment method used for the purchase.

 

7. Exchanges

 

7.1 Should you wish to exchange an item for a different product, please return the original item for a refund and place a new order for the desired item.

 

8. Intellectual Property

 

All content on this website, including but not limited to text, graphics, logos, images, product designs, and any other materials (collectively referred to as "Content"), is the intellectual property of Swootsy Limited and is protected by United Kingdom and international copyright, trademark, and other intellectual property laws.

 

You may not reproduce, distribute, modify, or create derivative works from any of the Content without the prior written permission of Swootsy Limited. Any unauthorised use of the Content may violate copyright, trademark, and other laws, and may result in legal action.

 

All trademarks, service marks, and trade names used on this website are the property of Swootsy Limited or other respective owners. Any use of these trademarks without the express written consent of Swootsy Limited is strictly prohibited.

 

9. Limitation of Liability

 

To the maximum extent permitted by law, Swootsy Limited shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our website, the products purchased, or these terms and conditions. This includes, but is not limited to, any loss of profits, loss of business, loss of data, or any other financial loss, whether based in contract, tort (including negligence), strict liability, or otherwise, even if Swootsy Limited has been advised of the possibility of such damages.

 

Our total liability to you for any claim arising out of or relating to these terms and conditions or your use of our website shall be limited to the amount paid by you for the products or services in question.

 

Nothing in these terms and conditions shall exclude or limit our liability for death or personal injury resulting from our negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

 

You acknowledge that we are providing the website and products on an "as is" and "as available" basis without any warranties of any kind, whether express or implied. We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components.

 

10. Customer Responsibilities

 

You agree to provide accurate, current, and complete information when placing an order and to keep your information up to date. Failure to provide accurate information may lead to delays or issues in fulfilling your order.

 

11. Governing Law

 

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. By using our website and purchasing our products, you agree that any disputes arising out of or in connection with these terms and conditions, your use of the website, or any transactions conducted through the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

In the event of any disputes, we encourage you to contact us directly to seek resolution before resorting to legal action. We value your business and strive to provide satisfactory service.

 

12.Third-Party Services

 

Swootsy Limited may utilise various third-party services to enhance your experience on our website and facilitate our business operations. By using our website and purchasing our products, you acknowledge and agree that we may share relevant information with these third-party services for purposes such as payment processing, customer feedback, shipping, marketing, analytics, and customer support.

 

While we strive to partner with reputable third-party service providers, we do not control their operations or policies. Therefore, we cannot accept any responsibility for the content, functionality, or availability of these third-party services. The use of any third-party service is governed by the terms and conditions and privacy policies of the respective service providers.

 

Please be aware that when you interact with third-party services, any information you provide may be subject to their privacy policies and practices. We encourage you to review the terms and conditions and privacy policies of any third-party services you engage with.

 

We reserve the right to utilise information obtained from third-party services for marketing and promotional purposes in compliance with applicable laws and regulations.

 

13. Changes to Terms and Conditions

 

Swootsy Limited reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these terms regularly. Your continued use of the website following any changes constitutes your acceptance of the new terms.

 

14. Privacy Policy

 

We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

 

15. Contact Information

 

If you have any questions or concerns regarding these terms and conditions or your order, please do not hesitate to contact us at:

Email: info@swootsy.com​

​

​